JOLEE
- Description
- Shipping
- Returns
- Care Instructions
JOLEE
JOLEE earrings - the perfect blend of elegance and luxury. Crafted with meticulous attention to detail, these earrings exude sophistication and exclusivity. Elevate any outfit with JOLEE and make a statement that is timeless and refined. Own a piece of wearable art with JOLEE.
key features:
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Secure Fit: Equipped with a reliable fastening mechanism, these earrings stay securely in place, giving you peace of mind throughout the day.
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Versatile Wear: Available in various styles, including studs, hoops, and dangles, the JOLEE collection offers something for every taste and preference.
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Thoughtful Packaging: Each pair comes in a beautifully designed box, making JOLEE Earrings an ideal gift for loved ones or a special treat for yourself.
Enhance your jewelry collection with the JOLEE Earrings and experience the perfect balance of elegance, comfort, and quality.
Orders are processed Monday to Friday and shipped within 1 to 7 days. Free standard shipping is available for orders over $150 within Australia. International shipping rates vary. For more details, please refer to our Shipping Policy
CHANGE OF MIND, REFUNDS & EXCHANGES
To ensure our customers are happy with their purchases we offer change of mind returns within 7 days from the date of purchase, or receipt of delivery. This excludes our custom made orders.
For hygiene reasons and your protection, we do not offer exchanges or refunds on earrings (post and clip-ons), including earring in sets, garters, items purchased in multi-buy offers must be returned with all items purchased under the offer, as we do not offer partial returns.
PROOF OF PURCHASE IS REQUIRED.
If you have any questions, please contact our customer service team on info@christellejewellery.com.au
We do not offer refund or exchange on custom made orders or backorder items.
All items eligible for return must be in original, saleable condition, with all labels and tags attached.
Customer contact details (order number, first name, surname) are required for any refunds or exchanges to be processed.
All refunds will be credited to their original method of payment.
If the original transaction included the use of a gift card as a payment method, the same amount will be credited back to a gift card.
Item(s) must be returned by the same method of purchase
All sale items are eligible for an exchange only under the terms stated above.
FAULTY ITEMS
If your item(s) is faulty, we will happily refund or exchange only with proof of purchase . We will require photo/video evidence of the item to be sent to info@christellejewellery.com.au
RETURNING BY POST/SHOWROOM
If your item/s is found to be faulty, we will cover the postage cost. However, our items are checked carefully and well packaged to prevent any damage during delivery.
Please contact us between 9am-5pm Monday to Friday to have your exchange or refund approved prior to returning the item/s.
- Allow perfumes & lotions to dry before wearing
- Remove when active
- Remove when using cleaning products
- Keep away from alcohol gel/hand sanitiser
- Remove before entering water
- Wipe with dry cloth & store in closed box
Free shipping on orders over $149
